Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: October 13, 2024

1. Information We Collect

We collect information you provide directly to us and information we obtain automatically when you use our Service.

Information You Provide:

  • Account information (name, email address)
  • Payment information (processed securely by our payment partners)
  • Content you submit for humanization
  • Communications with our support team

Information We Collect Automatically:

  • Usage data and analytics
  • Device and browser information
  • IP address and location data
  • Cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process your content for humanization
  • Handle billing and payment processing
  • Communicate with you about our Service
  • Provide customer support
  • Analyze usage patterns to improve our Service
  • Comply with legal obligations
  • Protect against fraud and abuse

3. Content Processing and Storage

Important: We prioritize your content privacy and security:

  • Your content is processed in real-time and not permanently stored
  • Content is automatically deleted from our servers after processing
  • We use enterprise-grade encryption during transmission and processing
  • Our staff does not access your content unless required for technical support
  • We may use anonymized, aggregated data to improve our algorithms

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:

  • Service Providers: With trusted third parties who help us operate our Service
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate security measures to protect your information:

  • SSL/TLS encryption for data transmission
  • Secure data centers with physical security controls
  • Regular security audits and updates
  • Access controls and authentication systems
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze how you use our Service
  • Provide personalized content and features
  • Improve our Service performance

You can control cookies through your browser settings, but disabling them may affect Service functionality.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Request restriction of processing

To exercise these rights, please contact us at contact@humanizeai.space.

8. Data Retention

We retain your information only as long as necessary to provide our Service and fulfill the purposes outlined in this policy. Account information is retained until you delete your account. Content submitted for processing is deleted immediately after processing is complete.

9. International Data Transfers

Our Service is operated from India, and your information may be transferred to and processed in India or other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before providing any information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: contact@humanizeai.space
Address: Mumbai, India